We are the ticketing sales agent selling on behalf of promoters and according to their instructions. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. 3- 12 - Junior Ticket. What is my online AFL Membership account? 13+ - Adult Ticket. Some events have more than one price type. All venues have seating options available for patrons in wheelchairs or who require assistance. Can I use text or download images, photos and videos from the site? Guest passes range in price depending on where the seat is located, with junior and concession guest passes available for purchase. What happens if I forget my phone or my battery dies at the venue? Are there any events I can't use my Ticketek Gift Voucher for? If you arrive late, you may not be admitted until a suitable break in the event. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. How will I know when my content is personalised? We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. <> f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. The MCG does apply an additional transaction fee. All refunds for cancelled or rescheduled events are managed by Ticketek directly. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. How long are Ticketek Gift Vouchers valid for? There are so many people queued up outside the MCG, waiting to get in. Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. When purchasing tickets for a particular event you may be limited to a specified number of tickets. Alternatively, contact us for help via 1300 722 515 or [email protected] and they will be able to provide it to you. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Replacement cards cost $10. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Who is entitled to a concession or child ticket? Select your desired area, then select the $0 member ticket. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Sell tickets directly from your Ticketek Account. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Tap the trash can at the top right of the event pass to shred the event pass. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Write a review Ask a question. Due to extraordinary demand, three-time Grammy Award-winning singer, performer, and international pop icon P!NK has added 3 new stadium shows on her massive Australian tour in February 2024. The website only allows one invitee from a group to purchase at a time. More information relating to mobile ticketing will be communicated in the lead up to the season. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Systems are in place at every venue to ensure that each ticket barcode can only be used once. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Is there anything special I need to do when I get to the venue to scan my mobile? Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes. Venue/City Box Office - collect tickets when you arrive in New Zealand. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". Can I change to Refundable tickets after I've bought my tickets? Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. If I received an invite, does Ticketek store my contact details? All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Gift Vouchers can be purchased for specific events when available. You will need to provide some form of ID so that staff can access your Ticketek account details. Where do I redeem my Ticketek Gift Voucher? Tour dates Ticketek is selling for the following venues only. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Upload your ticket. How do I arrange for a new membership card to be sent out? Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Am I able to 'top up' my Ticketek Voucher with more credit? The obstruction varies in different venues. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. You should receive it within 2-3 weeks, however, these timelines will be dictated by club processes. These tickets are released when not required by the promoter and generally given to us to sell to the public. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. When tickets are no longer available the event will be displayed as Allocation Exhausted.". <> Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . They will be assigned the next two seats along (next to Invitee A). If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. No, we cannot refund the additional charge for the Refundable tickets. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. The email account that the message has been sent to is full. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Refer to specific details at each venue regarding accessing the stadium/park. %PDF-1.5 Proof of purchase may be required for any refund or exchange. Yes, if you don't log in you will see a selection of national events. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Your confirmation email will include all of your delivery details, plus your customer information. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. No, the credit card pre-fill feature simply gives you the option to save your card details. You can access specific privacy information for Friend Spotter . I would still like my tickets mailed to me at my overseas address, is this possible? As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Where do I select Mobile Ticket delivery? If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. How long are my friends seats placed on hold? Change My Location All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. There are no guarantees. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. How do I redeem my Ticketek Gift Voucher? My address has changed. Restricted view refers to seats that have restricted viewing of the stage or event. How do I unsubscribe from My Ticketek emails? If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. What are the reasons I can request a refund if I have purchased Refundable tickets? Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. How do I access Accessible seating tickets? Ticketek routinely mismanages ticket processing which should be simple. You are required to present your credit/debit card and photo I.D. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Change My Location Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. No. Tickets can be purchased via our website here, or over the phone on 1300 722 515. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. The term including when used in these Terms and Conditions is not a term of limitation. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. endobj General Admission (GA) is an unreserved section/event where seating is not reserved for you. Select an event category type from the Genre drop-down menu and click 'GO'. How do I gain entry to the venue using Passbook? As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html Tickets purchased to General Admission events cannot be refunded should they be lost. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Where can I find my AFL Membership number? An administration fee of $10 will be charged. Guest passes are subject to availability, and information on guest pass availability can be found on our website here. How can I get Ticketek to sell tickets to my event? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the "Site"). Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Once you renew/join as an AFL Member, your club of choice will be notified and they will send your merchandise pack. In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. Note that Mobile Ticket delivery may not be available for every event. To purchase more than one set of tickets to multiple events, click on the. Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. Once you have logged in, update your information. We'll now show you the tickets which have been allocated to you based on your selections. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . There was a problem with the email server that the message was sent to. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. I am traveling the country and have a New Zealand address but my billing address is overseas. How do I update my credit or debit card details once they have been saved? What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. One fan said 'thousands' of people were left queuing outside the venue desperately trying to . We liaise closely with event organisers on matters related to ticket scalping. Yes - there should be no issue using a phone that has a clear screen protector. How do I add my mobile tickets to the Ticket Wallet? If you have an issue with tickets purchased through an unofficial agency please return to the point . Can I buy tickets from unauthorised sellers such as online auction sites like eBay? If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? No, you can continue to use your mobile ticket. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. We also regularly monitor our ticketing system for suspicious transactions. Can I use a device larger than a mobile phone (e.g. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. They will be assigned the seats nearest the original purchaser. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Concession and Children's ticket entitlements vary from event to event. When can I request a refund if I have purchased Refundable tickets? Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Do I have to save my credit or debit card details? Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Print this PDF as this will be your access to the event. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Their customer service to follow up and right the problems is poor. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Invitee A changes their mind and does not proceed with their purchase.
Ontario Deer Population, Petroleum Club Membership Cost, Martha Stewart Almond Wedding Cake Recipe, Articles W