Responsible . 1 6 Ask for the Comcast liason. If you receive overhead electric service, your electric system con- sists of the following: 1. Press 0 a lot. Can you direct message your name and address? ET. Jacksonville, Florida Area. Verizon Business customers. Can you please send us a Modmail message with your first and last name and full address? Here is a list of frequently requested telephone numbers: Cable. A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Cookie Notice Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Then, to let us know why you're calling, say Line is down.. Call us anytime at. -ATTU-verseCare. What to do if you see a downed power line - Pacific Gas and Electric Call 9-1-1 immediately to report a fallen power line. I don't have AT&T, or a landline. We can absolutely help you with alerting our local team to that downed line as well as look into any internet concerns or issues you are having. For immediate assistance, check out the Xfinity Assistant. Who is responsible for cable line from pole to house? Xfinity Status Center - Check for Service Outages In Your Area I'll bring it to the attention of a board admin, I know that doesn't do you any good now. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. Thank you so much for contacting our Xfinity Support Team over Reddit. We have made changes to keep employees safe so response and call times may be longer than usual. Thanks. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? 7 years ago. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. A strong line of storms passing through Southeast Tennessee downed trees and power lines across the region Friday afternoon, but there were no reports of injuries as of 3:25 p.m. EST. Our community is your official source on Reddit for help with Xfinity services. New comments cannot be posted and votes cannot be cast. Emergencies and Safety | Consumers Energy Click Continue. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. If youve got a free afternoon, you can run the cable yourself and save some money. ASA, ABA, Adherence). Heads up: Extreme weather or other factors can bring down lines, including electrical lines. You have to sign up for gig service and sign a 2 year contract first. Let us know. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! Thanks! Hope this helps you out. Create an account to follow your favorite communities and start taking part in conversations. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. Talk to Us. Call 800.288.2020 and select Repair. Report unburied cables, exposed wires, or downed lines - AT&T Provide your account info and say, Line is down., Dont have AT&T service? Report A Downed Line. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Press Enter to send it. My thinking, if I were to do this at my house would be that that 1.) Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Comcast does not do tree trimming. We have made changes to keep employees safe so response and call times may be longer than usual. Remember: This number is just for unburied ground cables. Request Xfinity Quote Call 1-865-500-4995 Comcast Business Services in East Lansing, MI. See how you can save when you add Comcast Business Mobile or add a new line. They have been hanging very low for over a year. 3.) Do what's best for your business. Privacy Policy. Press Enter to send it. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. How to stay in touch with Verizon during an emergency Who Do I Contact About Downed Phone Line In My Backyard? Hope this helps you out. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. Why is my Xfinity Cable box stuck on boot? Solid copper core RG6 is used to power amplified antennas and satellite dishes all the time. Here are the steps: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list, Type your message in the text area near the bottom of the window. Electric Lines that run from the utility pole to your residence. No worries, Our team can definitely help right here! For immediate assistance, check out the Xfinity Assistant. An official employee, such as myself or whoever is first available, will respond. The tubing will start to shrink almost right away. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Our team can assist with getting those downed wires raised. Two delivery trucks have had close calls recently. The tree and the cable are both on the grass verge next to my property. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. I will post again here when/if I receive a reply or action is taken. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Let us give you a call as soon as an agent is available. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. I think it may be the original phone line. Genius. This website wants shut Report or View Outages; Other Contacts; General, Business, Landlord, . Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Please contact the moderators of this subreddit if you have any questions or concerns. I am a bot, and this action was performed automatically. Create an account to follow your favorite communities and start taking part in conversations. Asking on behalf of my place of business. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. You aren't allowed to. How do I get Comcast to fix a cable line? - MetaFilter How do I report a downed telephone line? I am a bot, and this action was performed automatically. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. Thanks. Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. This will stiffen the damaged area and protect the exposed wire to prevent further wear and tear. Press question mark to learn the rest of the keyboard shortcuts. This post was marked as solved. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. Scroll down and select Manage Internet. Do not send the firewall logs as an attachment. and our It's not the power line and I don't think it's the regular cable either because there's no service outage. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Xfinity Outages | CableTV.com How do I know if my home is wired for Comcast? Enter another ZIP to see info from a different area. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Massive outages do occur because of problems such as storms, floods etc. Please send a private message with your name and service address by clicking on the chat icon so I can further assist. up. They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. Type your message in the text area near the bottom of the window. Stay put and call 911. What to expect: Your complaint will be posted online in a public database. I called but only received voice mail. I am at a loss. Downed power lines and safety after a storm - CenterPoint Energy I explained this to the rep when I called to cancel. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Then Call Us. Jul 2007 - Sep 20169 years 3 months. Report downed power lines at 713-207-2222. Another option is calling the power utility since its their pole and Comcast isnt maintaining their infrastructure on the pole. Choose the option that best describes your situation. Wires down in your yard: Who is responsible? - ABC27 A coaxial cable is capable of carrying current. Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. You can email the site owner to let them know you were blocked. I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too. I do apologize once again for the delay on our end and sincerely appreciate all your patience! ARA - Utility Regulation - Houston If you absolutely need to have it removed, consult with an electrician before doing so. Then it tells me it can help me better if I sign in. Sky News is a British free-to-air television news channel and organisation. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. 1. Don't touch a downed power line or other equipment. Hello @ryanray.rr81 and thank you! You can report an issue by going to the Xfinity Status Center. Downed Wires | Baltimore Gas and Electric Company Its important that you dont exit the vehicle unless youre in imminent danger. I am a bot, and this action was performed automatically. A woman in Huntington says she contacted Comcast several times about a line. Good thing you guys have a monopoly otherwise your endlessly terrible customer service would put you out of business. An official employee, such as myself or whoever is first available, will respond. Please help before someone gets hurt. Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Hi, @user_af7a95. I hope youre having a great week so far! We have made changes to keep employees safe so response and call times may be longer than usual. An official employee, such as myself or whoever is first available, will respond. Reporting A Downed Dangerous Pole | AT&T Community Forums In the 'To' line, type "Xfinity Support" there. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. If the center conductor of the cable is solid copper, it carries it quite well. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community.
Metal Militia Powerlifting, Equate Model Bp3kc1 3ewm Manual, Que Es La Adrenalina Y Para Que Sirve, Articles H