Issue Analysis and Recommendations - Sample Essay

Issue Analysis and Recommendations: What policy should be implemented to ensure Black riders have equal access to NYC taxicabs? Introduction New York City is a bustling area for business, industries and is the center for trade and commerce. Transportation—of goods, services and people—is a prime ingredient in the field of trade and commerce. Taxicabs in New York contribute a huge portion of the transportation for individuals within the area. However, the taxicab industry is not without its salient issues at hand.

In recent years, the most relevant issue regarding the NYC taxicabs is the looming inequality of riders, particularly between Blacks and other races. The incidences of Black riders being repudiated by taxicab drivers are alarming. In essence, taxicab drivers are resolutely avoiding Black passengers. This has come into the attention of the Taxi and Limousine Commission (TLC), and policies and other safeguards against discrimination are explored and reviewed. This paper seeks to provide critical analysis of the NYC taxicab issue and explore possible solutions to the problem.

Essentially, this study seeks to understand the dimensions of the problem and create a pre-solve analysis and policy recommendations for the taxicab issue. The major tool used for this case study is the General Schema for Issue Analysis of the Graduate School of Management and Urban Policy. The outline of the issue analysis and recommendations follows the 7-steps of the schema. I. Defining the Policy-Making Environment Discrimination against Blacks is evident with the number of people who are regularly refused by yellow cab drivers.

This trend is even worse with Black males, and because of this the number of complaints of those who were refused cab service rose 37% from 1998 to 1999 (The Daily News, 1999). The complaints are forwarded to the government. The local New York government is not without its policies and solutions to this growing problem, since enforcement and licensing for taxicabs is regulated by the Taxicab and Limousine Commission (TLC). One of the most recognized actions of the TLC against erring taxicab drivers is ensnaring operations, where TLC inspectors arrest the drivers for refusing riders.

There are currently 2 main reasons for taxicab driver refusal: 1) biased judgment against race (refusing to take Black passengers); and 2) the unwillingness to drive out of Manhattan. A. Bias on Blacks. According to drivers, the biased judgment against race, specifically against Black passengers is due to certain reasons that are not entirely because of race. Oftentimes, the drivers refuse a passenger based on his judgment of character. The most common reasons for the refusal of passengers are: 1) the driver’s personal security concern. There are two ways that this reason is taken into consideration.

One is when the passenger is a high risk passenger, which is profiled by the driver as someone who takes the cab at nighttime, is a male and Black. Second, the passenger might not be a high risk passenger, but the fare’s destination is a high risk destination such as a high risk neighborhood where crime rates are high. B. Unwillingness to Drive out of Manhattan. The main reason drivers refuse to drive out of Manhattan is economic. Most of the passengers are in Manhattan and travelling outside of Manhattan means economic losses since low-income neighborhoods are less likely to hail a cab.