Almost always, latest coupons and promo codes can be found there. ago Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). 2013-2023 StudentUniverse. Accommodation (if included) is based on twin share unless otherwise indicated. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. Sometimes airlines provide us with fares they do not want displayed to the general public. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. You must comply with local government regulations. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). If your airline does appear to . Studentuniverse Refund Policy Promo Code : r/BeamOffers Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Many travel arrangements (e.g. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at [email protected], or by post to Level 9, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE giving your booking reference and all other relevant information. Terms and Conditions | StudentUniverse If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Studentuniverse Refund Policy Coupon Code can be found at this link. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Depends on the airline policy. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We accept most major debit and credit cards. StudentUniverse empowers young adults to experience the world with discount travel. Many airlines are updating their policies regarding travel credit use deadlines. Failure to produce either may result in the provider refusing to honour the reservation. Some US states are also requiring COVID tests for travelers to enter. Coronavirus FAQ | StudentUniverse To find out if there is a fare difference for the change you are looking to make, please contact us by phone. For many airlines, the credit is good through December 31, 2020. A change to your student status will not impact your travel credit. Travel for less and live for more with deals, contests and more. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. (Opt out at any time). If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. If you do not see a travel credit and believe you have one, please give us a call to confirm. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. Without this, you can be denied boarding. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). Travel & Covid-19: Everything you need to know. A transfer request must be made in writing by the lead-named traveller not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. Yes! If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. I have questions about baggage. No, please dont! Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. To use your promo code, enter it in the space provided on our checkout page. The short answer is no. Sign up for sale alerts, email-only discounts, travel inspiration and more. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? 198 User Reviews. DONT BUY REFUND POLICIES. Our agents will give you full details of the itineraries before you book. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. Enjoy the discount! If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. We know, its very confusing! Occasionally a travel service provider may have to make changes to your original booking. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. And ICYMI, you dont have to be a student to book on StudentUniverse! We understand a lot of events have been cancelled due to concerns over COVID-19. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. last updated: June 29, 2021. Individual services and tour organiser packages. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. period of more than twenty-four hours or include overnight accommodation. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. Search for the total number in your party and log in (or Sign up) as yourself. If you do not wish to cancel online we can help you faster if you provide as much information as possible when you reach out to us please provide the following information: Please dont! Airlines can deny boarding without the proper identification. Yes! Save your details for a quick and easy checkout process. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. There are a few exceptions that must be booked on the phone with our agents. StudentUniverse UK has got you covered. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Studentuniverse Refund Policy Coupon Code : r/BeamOffers If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. These guidelines vary by airline and some may charge an additional fee for services they may provide to Unaccompanied Minors. All flights are non-transferable and cannot be used by anyone other than the ticket holder. As a student, I bought a ticket from the student universe website. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. Are the prices I see on your site in U.S. All rights reserved. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. We are not obliged to accept your order and may, at our discretion, decline the order. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. These policies and rules are binding on you, so be sure to review them before purchase. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. You will be given immediate feedback on whether the code worked and if not, why. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. The credit is a one-time use, not like a gift card where you can use it for several transactions or items. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. We cannot guarantee that the travel service provider will credit you with point for your booking. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. As a workaround, the airline requires a new set of tickets to be paid upfront and issued with travel dates completed . When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. StudentUniverse empowers young adults to experience the world with discount travel. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. Travel credit is stored on your StudentUniverse account for future use. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. If you have a layover, you should check if there are transit requirements for that country as well. Airlines can change the price of airfare very frequently based on a multitude of factors. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. StudentUniverse is not an insurance company. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Student hotels & hostels 99% off Student Universe Coupons | Mar Coupon Codes Such terms and conditions may be disclosed by use of hypertext links. Well be with you within a few days. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. Travelers are responsible for ensuring that they have all necessary travel documents and visas. To find out if there is a fare difference . Some countries have reopened borders to international travelers, with guidelines or restrictions. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. It is the responsibility solely of the hotel to deduct the discount upon your arrival. Studentuniverse Refund Policy Promo Code : r/DiscountSuave Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. We really cant speak to any insurance questions. That depends on the airline policy. Bottom Line. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). Although we specialize in student and youth discounts, most of our promo codes apply for all ages. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Travel insurance is also recommended by the Foreign and Commonwealth Office. Call us when youre ready to rebook and we can help you use credit. Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. Coronavirus Airline Policies - StudentUniverse We are trying to help as many people as possible as quickly as we can. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. How much can I bring? You will need to know the legal name and date of birth of your friend(s). If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. Change rules and fees can vary tremendously. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. We aim to provide you with an amazing travel experience. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. If you want to pay separately, you will need to make multiple purchases. Please note that for all air bookings a service fee of up to 16 will apply. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Studentuniverse Reviews | Read Customer Service Reviews of All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. Please see your booking confirmation email for details of your booking provider and confirmation reference. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Terms of Use | StudentUniverse Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse Please refer to your airlines policy for more details on when your credit has to be used by. Reviews. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. StudentUniverse assumes no liability for the acts of the service provider in refusing service. All individuals departing from the United States of America must be in possession of a valid passport. Please allow adequate time to obtain any such advice or documents. Yes, and this depends on the airline's policy. However, some countries (Iceland, Greece, etc.) They may change due to air traffic control restrictions, weather conditions or operational requirements. To ensure you are seated next to each other you can either contact us via email or chat with an agent. Such a change is deemed to be a minor change. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. One-way fares to non-US destinations can require special visas. If this is not the case, you must let us know. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Transport and accommodation providers have differing cancellation policies and rules. We advise you also to print the on screen confirmation. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Your travel credit can be found in My Wallet. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. How do I change or cancel my flight ticket? When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. The credit is a one-time use, not like a gift card where you can use it for multiple things. Please be respectful of our time and other people who need help too and just message us once. To verify your current enrollment status we may need to contact your university or college. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. Log in to get the phone number and call our agents, who will help you book over the phone. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). Business Details If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. When you Log in or Sign up, ensure you do so with the traveler's info. But ATOL protection does not apply to all travel and travel services. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. Any booking you make will be with the relevant travel service provider and not StudentUniverse. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. We know, its very confusing! No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999.